Privacy and Return Policy
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter or respond to a survey.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, or phone number. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs).
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
- To administer a contest, promotion, survey, or other site feature.
- To send periodic emails.
The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to occasional company news, updates, related product or service information, etc.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive and credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or the service provider's systems to recognize your browser and capture and remember certain information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to third parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe releasing it is appropriate to ensure compliance with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Washington Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the Washington Online Privacy Protection Act. We therefore will not distribute your personal information to third parties without your consent.
As part of the Washington Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into their Account Page and going to the 'Edit Profile' page.
Children's Online Privacy Protection Act Compliance
Because we are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.
Hosted spell-checking service privacy
All text data that is spell-checked by a Hosted service is sent to our server. Text data is processed and sent back to the client. Spell-checked content and user information is not collected. Separate words are collected anonymously; we store in logs user activity for further service improvements, specifically misspelled words, the action performed (change, change all, ignore, add to user dictionary) and the correct word selected for a misspelled word. This policy covers both services: WebSpellChecker (WSC) and SpellCheckAsYouType (SCAYT).
Changes to our Privacy and Return Policy
SpellChecker.net, Inc. has a 100% satisfaction guarantee. We will take back any order that does not meet your requirements within 30 days of receiving the merchandise. If you wish to return an item, please contact SpellChecker.net, Inc.